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International journal of productivity and quality management : IJPQM
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The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li
;
Zailani, Suhaiza
;
Fernando, Yudi
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 354-378
Persistent link: https://www.econbiz.de/10008825555
Saved in:
2
The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li
;
Zailani, Suhaiza
;
Fernando, Yudi
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 354-378
Persistent link: https://www.econbiz.de/10009870010
Saved in:
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