Yang, Chen-Wei; Fang, Shih-Chieh; Lin, Julia L. - In: The Service Industries Journal 32 (2010) 12, pp. 1923-1936
While the hospital is seen as a knowledge-intensive organization in the health services industry, it is conceptualized as an institution for integrating knowledge. This paper aims to explore the development of a knowledge-based theory of the hospital. Therefore, some concerns of the theory of...