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Customer relationship management resources and practices and customer voluntary behaviour : the evidence of passengers at Taiwan's international airport
Chen, Tser-yieth
;
Ling, Yu-Mei
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 276-296
Persistent link: https://www.econbiz.de/10003779504
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Customer relationship management resources and practices and customer voluntary behaviour : the evidence of passengers at Taiwan's international airport
Chen, Tser-Yieth
;
Ling, Yu-Mei
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 276-296
Persistent link: https://www.econbiz.de/10009887516
Saved in:
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