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Search: person:"Liu, Shaoxia"
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Consumer behaviour
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Consumer satisfaction
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Customer satisfaction
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Expectation-confirmation theory
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Free return policy
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Information richness of extant reviews
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Cai, Shun
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Fang, Bin
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Fu, Xin
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Liu, Shaoxia
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Luo, Xin
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Journal of electronic commerce research : JECR
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ECONIS (ZBW)
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Post-purchase warranty and knowledge monetization : evidence from a paid-knowledge platform
Fang, Bin
;
Fu, Xin
;
Liu, Shaoxia
;
Cai, Shun
- In:
Information & management : the internat. journal of …
58
(
2021
)
3
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012502135
Saved in:
2
How do expectations shape consumer satisfaction? : an empirical study on knowledge products
Fu, Xin
;
Liu, Shaoxia
;
Fang, Bin
;
Luo, Xin
;
Cai, Shun
- In:
Journal of electronic commerce research : JECR
21
(
2020
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10012295979
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