Delivering superior customer service is as important as delivering superior patient care. To survive in this economy, organizations need to differentiate themselves from their competitors. They need to have customer feedback in order to implement the strategies needed to increase organizational...

All leaders can improve their cultural intelligence (CQ) and every country can modify cultural norms toward advancing economically.  CQ enables more effective cross-cultural leadership in the global economy.  Based on analysis of the literature, experiences and survey results, our CQ...

Learn how to use Application Service Providers to enhance the future of your business!Application Service Providers in Business is a comprehensive analysis of the present ASP model and its place in business today. Business success in today's information-intensive marketplace depends on a...