SCHUURMAN, Dimitri; MECHANT, Peter; BACCARNE, Bastiaan - In: Communications & Strategies 1 (2013) 89, pp. 17-36
Within this paper a typology of user involvement is proposed based on the degree of user involvement and on the nature of the innovation process. This typology is illustrated with six case studies of open innovation projects. Costs and benefits are analysed from the perspective of participating...