Part 1: Twenty-First-Century Sales Force Management. Introduction to Sales Force Management and Its Evolving Roles. Managing Ethics in a Sales Environment. Customer Relationship Management (CRM) and Building Partnerships. The Selling Process -- Part 2: Organizing and Developing the Sales Force....

An extensive literature in economics and business provides guidelines for profit maximization for firms in various market structures. However, these elaborate and sophisticated techniques and rules for profit maximization require appropriate estimation of a company’s cost and revenue functions...

In severe economic downturns, only a few business leaders have the courage and wisdom to invest in customer loyalty to increase profits instead of reflexively cutting costs to try to maintain falling profit margins. Moreover, the usual research and advice tends to focus on how companies can...

This note briefly describes the most important legal forms of U.S. bankruptcy (Chapter 7 and Chapter 11), and provides definitions of technical terms related to the bankruptcy process.Learning Objective: A handy reference for bankruptcy terminology