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Search: person:"Morris, Mark A."
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Diversity Management
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Diversity management
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Einzelhandel
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Retail trade
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USA
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United States
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Arbeitsproduktivität
1
Beziehungsmarketing
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Corporate culture
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Customer satisfaction
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Dienstleistungsqualität
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Ethnic group
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Ethnische Gruppe
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Labour productivity
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Matching
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Avery, Derek R.
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McKay, Patrick F.
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Morris, Mark A.
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Liao, Hui
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Tonidandel, Scott
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Volpone, Sabrina D.
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Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
2
Personnel psychology : a journal of applied research
1
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ECONIS (ZBW)
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OLC EcoSci
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Is there method to the madness? : examining how racioethnic matching influences retail store productivity
Avery, Derek R.
;
McKay, Patrick F.
;
Tonidandel, Scott
; …
- In:
Personnel psychology : a journal of applied research
65
(
2012
)
1
,
pp. 167-199
Persistent link: https://www.econbiz.de/10009512093
Saved in:
2
Does diversity climate lead to customer satisfaction? : it depends on the service climate and business unit demography
McKay, Patrick F.
;
Avery, Derek R.
;
Liao, Hui
;
Morris, …
- In:
Organization science : a journal of the Institute for …
22
(
2011
)
3
,
pp. 788-803
Persistent link: https://www.econbiz.de/10009160351
Saved in:
3
Does Diversity Climate Lead to Customer Satisfaction? It Depends on the Service Climate and Business Unit Demography
McKay, Patrick F.
;
Avery, Derek R.
;
Liao, Hui
;
Morris, …
- In:
Organization science : a journal of the Institute for …
22
(
2011
)
3
,
pp. 788-804
Persistent link: https://www.econbiz.de/10009017777
Saved in:
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