Themistocleous, Marinos; Irani, Zahir; O’Keefe, Robert M. - In: Business Process Management Journal 7 (2001) 3, pp. 195-204
During the 1990s, companies focused on the adoption of enterprise resource planning (ERP) systems to solve integration problems. However, ERP systems automate core business activities without solving underlying business structures and processes. As a result a number of disparate applications...