Rudawska, Iga; Kaufmann, Hans Ruediger - In: World Review of Entrepreneurship, Management and … 11 (2015) 2/3, pp. 247-266
The objective of this paper is to identify the indicators of a quality management model for integrated healthcare settings in Poland. In order to elicit the items and clusters of quality management, a three-step methodology has been applied: a literature review, a Delphi study, and concept...