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Search: person:"Ryu, Kisang"
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Customer satisfaction
18
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17
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Dienstleistungsqualität
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Ryu, Kisang
54
Han, Heesup
13
Ali, Faizan
12
Jang, Soocheong
6
Amin, Muslim
3
Cobanoglu, Cihan
3
Kashif Hussain
3
Kim, Hyun Jeong
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Bordelon, Bridget M.
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Jang, Soocheong (Shawn)
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Jung, Jae Min
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Lee, Jin-soo
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International journal of hospitality management
11
Journal of travel and tourism marketing
8
International Journal of Contemporary Hospitality Management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
5
The service industries journal
5
International journal of contemporary hospitality management
4
Journal of Hospitality and Tourism Technology
1
Marketing letters : a journal of research in marketing
1
The Cornell hospitality quarterly
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Tourism Review
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Tourism management : research, policies, practice
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Young Consumers
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Young consumers : insight and ideas for responsible marketers
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ECONIS (ZBW)
31
OLC EcoSci
12
Other ZBW resources
8
BASE
2
RePEc
1
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54
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1
What influences restaurant dining out and diners' self-protective intention during the COVID-19 pandemic : applying the Protection Motivation Theory
Ryu, Kisang
;
Tatiyaporn Jarumaneerat
;
Pornpisanu …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014282499
Saved in:
2
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
3
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
4
Listen to their heart : why does active listening enhance customer satisfaction after a service failure?
Min, Kyeong Sam
;
Jung, Jae Min
;
Ryu, Kisang
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585697
Saved in:
5
Brand anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
Saved in:
6
Response rates in hospitality research : an overview of current practice and suggestions for future research
Ali, Faizan
;
Ciftci, Olena
;
Nanu, Luana
;
Cobanoglu, Cihan
; …
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 105-120
Persistent link: https://www.econbiz.de/10012426034
Saved in:
7
Depletion of psychological, financial, and social resources in the hospitality sector during the pandemic
Nisar, Qasim Ali
;
Haider, Shahbaz
;
Ali, Faizan
;
Naz, …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012436018
Saved in:
8
Examining honeymoon tourist behavior : multidimensional quality, fantasy, and destination relational value
Pipatpong Fakfare
;
Lee, Jin-soo
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
37
(
2020
)
7
,
pp. 836-853
Persistent link: https://www.econbiz.de/10012415303
Saved in:
9
The resident participation in endogenous rural tourism projects : a case study of Kumbalangi in Kerala, India
Ryu, Kisang
;
Roy, Pazhayaparampil Abraham
;
Kim, Hyelin
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10012289254
Saved in:
10
Timing of apology after service failure : the moderating role of future interaction expectation on customer satisfaction
Min, Kyeong Sam
;
Jung, Jae Min
;
Ryu, Kisang
;
Haugtvedt, …
- In:
Marketing letters : a journal of research in marketing
31
(
2020
)
2/3
,
pp. 217-230
Persistent link: https://www.econbiz.de/10012301456
Saved in:
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