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A combined approach integrating gap analysis, QFD and AHP for improving logistics service quality
Awasthi, Anjali
;
Sayyadi, Reza
;
Khabbazian, Ali
- In:
International journal of logistics systems and management
29
(
2018
)
2
,
pp. 190-214
Persistent link: https://www.econbiz.de/10011856159
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