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West, Shaun
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International journal of business environment : IJBE
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Versicherungswirtschaft : insurance, business, report
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ECONIS (ZBW)
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Adjusting customer journey mapping for application in industrial product-service systems
West, Shaun
;
Stoll, Oliver
;
Østerlund, Marika
; …
- In:
International journal of business environment : IJBE
11
(
2020
)
3
,
pp. 275-297
Persistent link: https://www.econbiz.de/10012506266
Saved in:
2
"Avatar journey mapping" for manufacturing firms to reveal smart-service opportunities over the product life-cycle
West, Shaun
;
Stoll, Oliver
;
Mueller-Csernetzky, Petra
- In:
International journal of business environment : IJBE
11
(
2020
)
3
,
pp. 298-320
Persistent link: https://www.econbiz.de/10012506271
Saved in:
3
Standpunkt - MCEV auf der Zielgeraden oder in der Warteschleife?
Stoll, Oliver
- In:
Versicherungswirtschaft : insurance, business, report
64
(
2009
)
10
,
pp. 768
Persistent link: https://www.econbiz.de/10008256929
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