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Search: person:"Sun, Sijie"
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Sun, Sijie
4
Yang, Zhiyong
2
Chen, Haipeng
1
Freling, Traci
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Itani, Omar S.
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Janakiraman, Narayan
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Kalra, Ashish
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ECONIS (ZBW)
4
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Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
2
"Turning role conflict into performance" : assessing the moderating role of self-monitoring, manager trust and manager identification
Kalra, Ashish
;
Itani, Omar S.
;
Sun, Sijie
- In:
Journal of service theory and practice
33
(
2023
)
3
,
pp. 436-461
Persistent link: https://www.econbiz.de/10014302351
Saved in:
3
When do product crises hurt business? : a meta-analytic investigation of negative publicity on consumer responses
Yang, Zhiyong
;
Freling, Traci
;
Sun, Sijie
; …
- In:
Journal of business research : JBR
150
(
2022
),
pp. 102-120
Persistent link: https://www.econbiz.de/10013365603
Saved in:
4
How does consumers' local or global identity influence price-perceived quality associations? : the role of perceived quality variance
Yang, Zhiyong
;
Sun, Sijie
;
Lalwani, Ashok K.
; …
- In:
Journal of marketing
83
(
2019
)
3
,
pp. 145-162
Persistent link: https://www.econbiz.de/10012176057
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