Toh, Rex S.; Yates, Barbara M.; DeKay, Frederick - In: International Journal of Culture, Tourism and … 1 (2007) 4, pp. 281-288
Purpose – The aim of the paper is to help graduate students in the area of hospitality management to understand and deal with non‐performance charges and attrition issues. Design/methodology/approach – The paper uses case studies to illustrate the issues that must be resolved. Findings –...