Toivonen, Marja (ed.); Saari, Eveliina (ed.) - 2019 - 1st ed. 2019
Chapter 1: Transformations of Services -- Chapter 2: Human-centric service co-innovation in public services from a practice-based perspective: a case of elderly care -- Chapter 3: Systems perspectives on the interaction between human and technological resources -- Chapter 4: HUMAN-CENTERED...