Vel, K. Prakash; Dayal, Ajay; Eastaugh, Dayne - In: Business Strategy Series 11 (2010) 4, pp. 204-213
Purpose – Retailers, irrespective of their scale of operation, face the tough challenge of standing out from their competition; a major driver to ensure success and progress in the retail industry is differentiation. This paper is a case study based description of how a retail house in Dubai,...