Tiago, Maria Teresa Pinheiro Melo Borges; Veríssimo, … - In: Business Horizons 57 (2014) 6, pp. 703-708
Changes in consumer behavior require firms to rethink their marketing strategies in the digital domain. Currently, a significant portion of the associated research is focused more on the customer than on the firm. To redress this shortcoming, this study adopts the perspective of the firm to...