Thomas, Stephanie P.; Liao-Troth, Sara; Williams, Donnie F. - In: International Journal of Physical Distribution & … 50 (2020) 4, pp. 483-501
Purpose: Truck drivers keep supply chains moving, but driver shortages and high turnover levels plague the industry. The purpose of this research is to examine the three dimensions of Maslach's job burnout model: exhaustion, cynicism and professional inefficacy, as it relates to role stressors...