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Search: person:"Wu, Luorong"
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Consumer behaviour
34
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34
Customer satisfaction
12
Kundenzufriedenheit
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Dienstleistungsqualität
9
Internet marketing
9
Online-Marketing
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online reviews
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Wu, Luorong
50
Mattila, Anna S.
13
Fan, Alei
7
Li, Xiang
7
He, Zeya
6
Liu, Qing
6
Yang, Wan
6
Huang, Huiling
4
Lu, Lu
4
Xu, Shi
4
Gao, Yixing
3
Hanks, Lydia
3
King, Ceridwyn
3
Ma, Emily Jintao
3
Madera, Juan M.
3
Mattila, Anna
3
Shen, Han
3
Yu, Xi
3
Ali, Faizan
2
Guchait, Priyanko
2
Liu, Peng
2
Ma, Shihan
2
So, Kevin Kam Fung
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Wang, Chen-Ya
2
Xiong, Lina
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Yang, Yang
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Bilgihan, Anil
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Cai, Ruiying
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1
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1
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International journal of hospitality management
17
International journal of contemporary hospitality management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Tourism management : research, policies, practice
4
Journal of business research : JBR
2
Journal of hospitality marketing & management
2
Journal of service management
2
The journal of services marketing
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Cornell hospitality quarterly : CQ
1
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ECONIS (ZBW)
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31
Speaking up because it's my brand : examining employee brand psychological ownership and voice behavior in hospitality organizations
Xiong, Lina
;
So, Kevin Kam Fung
;
Wu, Luorong
;
King, Ceridwyn
- In:
International journal of hospitality management
83
(
2019
),
pp. 274-282
Persistent link: https://www.econbiz.de/10012122098
Saved in:
32
Staying with the ingroup or outgroup? : a cross-country examination of international travelers’ home-sharing preferences
Wang, Yuan
;
Wu, Luorong
;
Xie, Karen
;
Li, Xiang
- In:
International journal of hospitality management
77
(
2019
),
pp. 425-437
Persistent link: https://www.econbiz.de/10011988677
Saved in:
33
When art meets tech : the role of augmented reality in enhancing museum experiences and purchase intentions
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 127-139
Persistent link: https://www.econbiz.de/10011871026
Saved in:
34
Does time dull the pain? : the impact of temporal contiguity on review extremity in the hotel context
Yang, Yang
;
Wu, Luorong
;
Yang, Wan
- In:
International journal of hospitality management
75
(
2018
),
pp. 119-130
Persistent link: https://www.econbiz.de/10011944975
Saved in:
35
Brand management in the era of social media : social visibility of consumption and customer brand identification
So, Kevin Kam Fung
;
Wu, Luorong
;
Xiong, Lina
;
King, Ceridwyn
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 727-742
Persistent link: https://www.econbiz.de/10011927123
Saved in:
36
The impact of language style on consumers' reactions to online reviews
Wu, Luorong
;
Shen, Han
;
Fan, Alei
;
Mattila, Anna S.
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 590-596
Persistent link: https://www.econbiz.de/10011643275
Saved in:
37
The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong
;
Gao, Yixing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
2
,
pp. 203-213
Persistent link: https://www.econbiz.de/10011731140
Saved in:
38
Sharing information now vs later : the effect of temporal contiguity cue and power on consumer response toward online reviews
Wu, Luorong
;
Shen, Han
;
Li, Mimi
;
Deng, Qian
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 648-668
Persistent link: https://www.econbiz.de/10011687632
Saved in:
39
The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
Saved in:
40
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
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