This paper models the diffusion of mobile telephone subscriptions in Peru. Peru's mobile telephone diffusion has occurred in a concentrated market with relatively high prices and as such it features consumer behaviors such as call management, multiple subscriptions and handset sharing. The study...

Many studies have been made on the diffusion and development of broadband, however there are few published studies on the critical factors for advancing broadband services in developing countries. Thus, the purpose of this paper is to understand and identify the critical success factors for the...

Purpose – Although various practices to facilitate organizational change are proposed in the literature, very little is known about how these practices impact on ITIL adoptions. Therefore, the purpose of this study is to address this gap in the literature by offering insights on how change...