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Search: person:"You, Yanfen"
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Consumer behaviour
6
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6
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
Beziehungsmarketing
2
Online retailing
2
Online-Handel
2
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2
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1
Childhood socioeconomic status (SES)
1
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1
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1
Data envelopment analysis
1
Data-Envelopment-Analyse
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E-retailer service attributes
1
Efficiency
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Einzelhandel
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Feasibility
1
Goal activation
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Impatience
1
Kinder
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Multifunctional products
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Resource scarcity
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Retail trade
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10
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You, Yanfen
10
Wang, Lili
4
Yang, Xiaojing
4
Fei, Xianzheng
3
Bhatnagar, Amit
2
Ghose, Sanjoy
2
Pan, Jingjing
2
Deng, Xiaoyan
1
Ding, Ying
1
Liu, Jiani
1
Niu, Yixin
1
Pang, Yuting
1
Ran, Yaxuan
1
Su, Xiao
1
Yang, Chun-Ming
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Journal of Consumer Psychology
2
International journal of electronic marketing and retailing : IJEMR
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of Consumer Behaviour
1
Journal of consumer behaviour
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Journal of internet commerce
1
Journal of marketing
1
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ECONIS (ZBW)
7
Other ZBW resources
3
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1
Asserting your mind : interruptions extremize consumer choices
Pang, Yuting
;
Wang, Lili
;
You, Yanfen
;
Ding, Ying
- In:
Journal of consumer behaviour
22
(
2023
)
3
,
pp. 664-675
Persistent link: https://www.econbiz.de/10014326212
Saved in:
2
"Unattractive = natural" : how explicit and implicit beliefs jointly affect consumer purchase of unattractive produce
Niu, Yixin
;
You, Yanfen
;
Ran, Yaxuan
;
Liu, Jiani
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2487-2503
Persistent link: https://www.econbiz.de/10014432487
Saved in:
3
From functional efficiency to temporal efficiency : multifunctional products increase consumer impatience
You, Yanfen
;
Pan, Jingjing
;
Yang, Xiaojing
;
Fei, Xianzheng
- In:
Journal of consumer psychology : JCP ; the official …
32
(
2022
)
3
,
pp. 509-516
Persistent link: https://www.econbiz.de/10013330871
Saved in:
4
Restrained by resources : the effect of scarcity cues and childhood socioeconomic status (SES) on consumer preference for feasibility
Wang, Lili
;
You, Yanfen
;
Yang, Chun-Ming
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
3
,
pp. 557-571
Persistent link: https://www.econbiz.de/10012494694
Saved in:
5
When and why saying "thank you" is better than saying "sorry" in redressing service failures : the role of self-esteem
You, Yanfen
;
Yang, Xiaojing
;
Wang, Lili
;
Deng, Xiaoyan
- In:
Journal of marketing
84
(
2020
)
2
,
pp. 133-150
Persistent link: https://www.econbiz.de/10012176607
Saved in:
6
Moderating role of product type in the relationship between e-retailer service attributes and customer satisfaction
You, Yanfen
;
Bhatnagar, Amit
;
Ghose, Sanjoy
- In:
International journal of electronic marketing and …
8
(
2017
)
4
,
pp. 316-330
Persistent link: https://www.econbiz.de/10011858769
Saved in:
7
Customer satisfaction with e-retailers : the role of product type in the relative importance of attributes
You, Yanfen
;
Bhatnagar, Amit
;
Ghose, Sanjoy
- In:
Journal of internet commerce
15
(
2016
)
3
,
pp. 274-291
Persistent link: https://www.econbiz.de/10011636493
Saved in:
8
From Functional Efficiency to Temporal Efficiency : Multifunctional Products Increase Consumer Impatience
You, Yanfen
;
Pan, Jingjing
;
Yang, Xiaojing
;
Fei, Xianzheng
- In:
Journal of Consumer Psychology
32
(
2021
)
3
,
pp. 509-516
Persistent link: https://www.econbiz.de/10012632888
Saved in:
9
“We” are Different : Exploring the Diverse Effects of Friend and Family Accessibility on Consumers' Product Preferences
Fei, Xianzheng
;
You, Yanfen
;
Yang, Xiaojing
- In:
Journal of Consumer Psychology
30
(
2020
)
3
,
pp. 543-550
Persistent link: https://www.econbiz.de/10012189367
Saved in:
10
Purchasing luck : The impact of scarcity cues on superstitious behavior
Wang, Lili
;
Su, Xiao
;
You, Yanfen
- In:
Journal of Consumer Behaviour
20
(
2020
)
3
,
pp. 577-589
Persistent link: https://www.econbiz.de/10012406581
Saved in:
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