//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Cognitive appraisal theory"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Cognition
27
Kognition
27
Cognitive appraisal theory
25
Emotion
18
Consumer behaviour
14
Konsumentenverhalten
14
Holiday behaviour
7
Urlaubsverhalten
7
Beziehungsmarketing
6
Emotions
6
Relationship marketing
6
cognitive appraisal theory
6
Arbeitsverhalten
5
Customer satisfaction
5
Kundenzufriedenheit
5
Tourism
5
Tourismus
5
Work behaviour
5
Dienstleistungsqualität
4
Service quality
4
Coping strategy
3
Coping-Strategie
3
Motivation
3
Organizational behaviour
3
Verhalten in Organisationen
3
emotions
3
Anger
2
Arbeitszufriedenheit
2
Austauschtheorie
2
Beschwerdemanagement
2
Bibliometrics
2
Bibliometrie
2
Complaint management
2
Confidence
2
Cultural heritage
2
Customer service
2
Decision
2
Emotionally charged service encounters
2
Employee emotional competence
2
Employee technical competence
2
more ...
less ...
Online availability
All
Undetermined
32
Free
1
Type of publication
All
Article
35
Type of publication (narrower categories)
All
Article in journal
33
Aufsatz in Zeitschrift
33
research-article
2
Language
All
English
35
Author
All
Scott, Noel
3
De Zanet, Fabrice
2
Delcourt, Cécile
2
Gremler, Dwayne D.
2
Prayag, Girish
2
Abildgaard, Johan Simonsen
1
Ahamed, A. F. M. Jalal
1
Ahmad, Asad
1
Ahmad, Shimi Naurin
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Beatson, Amanda
1
Bock, Dora E.
1
Breitsohl, Jan
1
Carbery, Ronan
1
Cheng, Bao
1
Cheng, Chun
1
Choi, Hwansuk Chris
1
Choi, Hyeyoon
1
Daniels, Kevin
1
Ding, Hai-Meng
1
Ding, Peiyi
1
Folse, Judith Anne Garretson
1
Fu, Weizhong
1
Gabler, Colin B.
1
Gao, Jun
1
Garavan, Thomas N.
1
Garrod, Brian
1
Genqiang, Li
1
Gong, Shiyang
1
Hampson, Daniel P.
1
Hancock, Tyler
1
Hardman, Haley E.
1
Hassett, Melanie E.
1
He, Mang
1
Hung, Kuang-Peng
1
Hyun, Sunghyup Sean
1
Jaafar, Mastura
1
Jin, Jia
1
Johnson, Catherine M.
1
more ...
less ...
Published in...
All
Journal of travel and tourism marketing
5
Journal of business research : JBR
3
International journal of hospitality management
2
Tourism management : research, policies, practice
2
Advances in developing human resources : ADHR
1
Financial services review
1
Human relations
1
International Journal of Tourism Cities
1
International business review : the official journal of the European International Business Academy
1
International journal of electronic commerce : IJEC
1
International journal of retail and distribution management
1
Journal of Service Management
1
Journal of destination marketing & management
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of managerial psychology
1
Journal of organizational change management
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management review quarterly : systematic literature reviews, meta-analyses, and replication studies
1
Service business
1
The journal of business & industrial marketing
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
Tourism review
1
more ...
less ...
Source
All
ECONIS (ZBW)
33
Other ZBW resources
2
Showing
1
-
10
of
35
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Retirement planning : a moderated mediation model of cognitive beliefs, retirement planning attitude, and money availability
Ahamed, A. F. M. Jalal
;
Limbu, Yam
- In:
Financial services review
32
(
2024
)
2
,
pp. 77-93
context of a developing country, focusing on financial risk tolerance and self-efficacy within the
cognitive
appraisal
theory
…
Persistent link: https://www.econbiz.de/10014555564
Saved in:
2
Change or paradox : the double-edged sword effect of organizational crisis on employee behavior
Genqiang, Li
;
Yueying, Tao
;
Yong, Meng
;
Min, Lu
- In:
Journal of organizational change management
37
(
2024
)
2
,
pp. 439-462
Persistent link: https://www.econbiz.de/10014514014
Saved in:
3
Avoiding excessive AI service agent anthropomorphism : examining its role in delivering bad news
Mulcahy, Rory Francis
;
Riedel, Aimee
;
Keating, Byron
; …
- In:
Journal of service theory and practice
34
(
2024
)
1
,
pp. 98-126
Persistent link: https://www.econbiz.de/10014526007
Saved in:
4
My supervisor distresses me! : examining three-way interaction in the hospitality setting
Khan, Mukaram Ali
;
Shoukat, Muhammad Haroon
;
Tan, Chai Ching
- In:
Journal of hospitality and tourism insights
7
(
2024
)
4
,
pp. 2384-2402
Persistent link: https://www.econbiz.de/10015053490
Saved in:
5
Family tourists' emotional responses at world heritage sites (WHSs) : the effects of existential authenticity and interpersonal interaction
Meng, Bo
;
Luo, Dan
- In:
Tourism review
79
(
2024
)
4
,
pp. 840-854
Persistent link: https://www.econbiz.de/10015048118
Saved in:
6
I want what they have : the impact of salesperson envy on customer relationships amid organizational disruption
Hancock, Tyler
;
Mallin, Michael L.
;
Pullins, Ellen
; …
- In:
The journal of business & industrial marketing
39
(
2024
)
4
,
pp. 692-707
Persistent link: https://www.econbiz.de/10015080007
Saved in:
7
Residents' engagement in developing destination mascots : a
cognitive
appraisal
theory
-based perspective
Xu, Jing
;
Pratt, Stephen
;
Yan, Libo
- In:
Journal of travel and tourism marketing
40
(
2023
)
2
,
pp. 151-168
Persistent link: https://www.econbiz.de/10014330962
Saved in:
8
Can you ask "too much" of your customers?
Landers, V. Myles
;
Gabler, Colin B.
;
Hardman, Haley E.
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 531-546
Persistent link: https://www.econbiz.de/10014276929
Saved in:
9
Whether to trust chatbots : applying the event-related approach to understand consumers' emotional experiences in interactions with chatbots in e-commerce
Wang, Cuicui
;
Li, Yiyang
;
Fu, Weizhong
;
Jin, Jia
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303157
Saved in:
10
Online impulse buying and
cognitive
appraisal
theory
: two countries comparison
Milakovic, Ivana Kursan
;
Ahmad, Asad
- In:
International journal of retail and distribution management
51
(
2023
)
12
,
pp. 1637-1655
Persistent link: https://www.econbiz.de/10014484174
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->