Search Results - subject:"Communication style"

Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents

Pinxteren, Michelle M. E. van; Pluymaekers, Mark; … - In: Psychology & marketing 40 (2023) 5, pp. 938-953

Persistent link: https://www.econbiz.de/10014290871

A multilevel study of the relationship between leader agreeable communication style and team creativity : knowledge sharing as mediator and knowledge ownership as moderator

Choi, Sukbong; Jeong, Jae-Geum - In: Global business and finance review 27 (2022) 4, pp. 27-45

Purpose: This study investigated the positive effects of a leader agreeable communication style on team creativity and … agreeable communication style on team- and individual-level knowledge sharing varies depending on the team members’ self … Nonlinear Modeling) 7.01. Findings: The analysis results confirmed the positive effect of a leader agreeable communication style …

Persistent link: https://www.econbiz.de/10013433510

Consumers' decision-making and satisfaction in the center of mass customization systems in the automotive industry

Hasenmaile-Aspin, Johanna - 2022

Persistent link: https://www.econbiz.de/10013349235

Indonesia female principal performance appraisal : gender perspective

Widyawati, Rahma; Widowati, Anik Sri; Maemunah, Mei; … - In: The South East Asian journal of management 16 (2022) 1, pp. 97-117

Persistent link: https://www.econbiz.de/10014261256

The power of voice!

Liu, Xiao-Xin; Yin, Cheng-Yue; Li, Meng-Ran - In: International journal of hospitality management 122 (2024), pp. 1-13

Persistent link: https://www.econbiz.de/10015071700

Complement or substitute? : a study of the impact of artificial intelligence on consumers' resistance

Mou, Yupeng; Gong, Yixuan; Ding, Zhihua - In: Marketing intelligence & planning 42 (2024) 4, pp. 647-665

Persistent link: https://www.econbiz.de/10015056891

Creating immersive and parasocial live shopping experience for viewers : the role of streamers' interactional communication style

Liao, Junyun; Chen, Keyi; Qi, Jun; Li, Ji; Yu, Irina Y. - In: Journal of research in interactive marketing : … 17 (2023) 1, pp. 140-155

Persistent link: https://www.econbiz.de/10013536286

Enhancing customer satisfaction with chatbots : the influence of anthropomorphic communication styles and anthropomorphised roles

Xu, Ying; Zhang, Jianyu; Chi, Rui; Deng, Guangkuan - In: Nankai business review international 14 (2023) 2, pp. 249-271

Persistent link: https://www.econbiz.de/10014319307

Anthropomorphize service robots : the role of human nature traits

Lv, Linxiang; Huang, Minxue; Huang, Ruyao - In: The service industries journal 43 (2023) 3/4, pp. 213-237

Persistent link: https://www.econbiz.de/10014321575

Fostering positive customer attitudes and usage intentions for scheduling services via chatbots

Maar, Daniel; Besson, Ekaterina; Kéfi, Hajer - In: Journal of service management 34 (2023) 2, pp. 208-230

Persistent link: https://www.econbiz.de/10014337935