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Enhancing customer civility in the peer-to-peer economy : empirical evidence from the hospitality sector
Ma, Shuang
;
Gu, Huimin
;
Hampson, Daniel P.
;
Wang, Yonggui
- In:
Journal of business ethics : JBE
167
(
2020
)
1
,
pp. 77-95
Persistent link: https://www.econbiz.de/10012316423
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