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Search: subject:"Customer participation"
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Subject
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Beziehungsmarketing
150
Relationship marketing
150
Customer participation
131
Customer integration
108
Kundenintegration
108
Consumer behaviour
85
Konsumentenverhalten
84
Customer satisfaction
73
Service quality
72
Kundenzufriedenheit
71
Dienstleistungsqualität
68
customer participation
41
Innovation
36
Innovation management
33
Innovationsmanagement
33
Betriebliche Wertschöpfung
32
Value creation
32
Customer value
27
Kundenwert
26
New product development
21
Produktentwicklung
21
Customer service
20
Kundenservice
20
Co-creation
17
Value co-creation
17
Social Web
16
Social web
16
Lieferantenmanagement
13
Marketing management
13
Marketingmanagement
13
Supplier relationship management
13
Brand management
12
Dienstleistungssektor
12
Markenführung
12
Service industry
12
Beschwerdemanagement
10
Complaint management
10
Satisfaction
9
Customer Participation
8
Dienstleistung
8
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Online availability
All
Undetermined
163
Free
14
Type of publication
All
Article
199
Book / Working Paper
4
Type of publication (narrower categories)
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Article in journal
167
Aufsatz in Zeitschrift
167
research-article
15
Article
4
conceptual-paper
2
review
2
Aufsatz im Buch
1
Book section
1
Hochschulschrift
1
Interview
1
Nachruf
1
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1
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Language
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English
192
Undetermined
9
German
1
Lithuanian
1
Author
All
Dong, Beibei
8
Morgan, Todd
8
Sivakumar, K.
6
Yoo, Jaewon
5
Chen, Sandy C.
4
Kamboj, Shampy
4
Raab, Carola
4
Anokhin, Sergey Alexander
3
Auh, Seigyoung
3
Bilstein, Nicola
3
Chen, Chih-Cheng Volvic
3
Chen, Chih-Jou
3
Joo, Jaehun
3
Le Nguyen Hau
3
Mustak, Mekhail
3
Obal, Michael W.
3
Pham Ngoc Thuy
3
Rahman, Zillur
3
Robbert, Thomas
3
Roth, Stefan
3
Sichtmann, Christina
3
Straus, Lennart
3
Tanford, Sarah
3
Ahn, Jinwoo
2
Anokhin, Sergey
2
Ates, Zelal
2
Azis, Yudi
2
Balaji, M. S.
2
Benoît-Moreau, Florence
2
Blaurock, Marah
2
Bonnemaizon, Audrey
2
Büttgen, Marion
2
Cadenat, Sandrine
2
Chang, Woojung
2
Costers, Annelies
2
Danarahmanto, Pri Agung
2
Elg, Mattias
2
Engström, Jon
2
Evans, Kenneth R.
2
Evanschitzky, Heiner
2
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Institution
All
Université Paris-Dauphine (Paris IX)
2
Siauliai University
1
Published in...
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Journal of business research : JBR
13
Journal of retailing and consumer services
13
The journal of services marketing
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Service business
9
Journal of service management
6
International journal of hospitality management
5
Journal of marketing
5
Journal of service research : JSR
5
Journal of Service Management
4
Journal of Services Marketing
4
The service industries journal
4
International journal of contemporary hospitality management
3
Journal of Business Research
3
Journal of hospitality marketing & management
3
Journal of service research
3
Journal of service theory and practice
3
The journal of business & industrial marketing
3
Economics Papers from University Paris Dauphine
2
International Journal of Contemporary Hospitality Management
2
International Journal of Services, Economics and Management
2
International journal of bank marketing
2
International journal of production research
2
International journal of quality and service sciences
2
Inventi impact: retailing & consumer services
2
Journal of marketing management : MM
2
Journal of the Academy of Marketing Science
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
AMS review : official publication of the Academy of Marketing Science
1
Asia Pacific business review
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economic Modelling
1
Economic modelling
1
Economies : open access journal
1
European journal of innovation management
1
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Source
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ECONIS (ZBW)
169
Other ZBW resources
19
RePEc
9
EconStor
4
BASE
2
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121
Customer
participation
in services and its effect on employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 164-185
Persistent link: https://www.econbiz.de/10011669773
Saved in:
122
Customer
participation
and project performance : a moderated-mediation examination
Yu, Ming-Chuan
- In:
Project management journal : PMJ
48
(
2017
)
4
,
pp. 8-21
Persistent link: https://www.econbiz.de/10011755983
Saved in:
123
What's in a crowd? : exploring crowdsourced versus traditional
customer
participation
in the innovation process
Gruner, Richard L.
;
Power, Damien
- In:
Journal of marketing management : MM
33
(
2017
)
13/14
,
pp. 1060-1092
Persistent link: https://www.econbiz.de/10011850307
Saved in:
124
Segmenting customers by participation : an innovative path to service excellence
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1468-1485
Persistent link: https://www.econbiz.de/10011732155
Saved in:
125
Understanding customer participtation in online brand communities : literature review and future research agenda
Kamboj, Shampy
;
Rahman, Zillur
- In:
Qualitative market research : an international journal
20
(
2017
)
3
,
pp. 306-334
Persistent link: https://www.econbiz.de/10011748655
Saved in:
126
Project customization and the supplier revenue-cost dilemmas : the critical roles of supplier-customer coordination
Wang, Yonggui
;
Lee, Jongkuk
;
Fang, Eric
;
Ma, Shuang
- In:
Journal of marketing
81
(
2017
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10011636891
Saved in:
127
Customer
participation
behavior in high- versus low-contact services : the multiple roles of customer trust
Li, Esther Ling-Yee
;
Liu, Ben Shaw-ching
;
Luk, Sherriff …
- In:
Journal of global marketing
30
(
2017
)
5
,
pp. 322-341
Persistent link: https://www.econbiz.de/10011779490
Saved in:
128
Customer
participation
in services : domain, scope, and boundaries
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011779550
Saved in:
129
Mood regulation,
customer
participation
, and customer value creation in hospitality services
Taheri, Babak
;
Coelho, Filipe
;
Sousa, Carlos M. P.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
Saved in:
130
Influence of
customer
participation
on information technology services
Wu, Jia-Jhou
;
Kung, Hung Yu
;
Lin, Tom M.Y.
- In:
Industrial Management & Data Systems
117
(
2017
)
6
,
pp. 1077-1092
Purpose The purpose of this paper is to investigate how
customer
participation
(CP) influences the two contrasting …
Persistent link: https://www.econbiz.de/10014825544
Saved in:
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