Search Results - subject:"Customer privacy"

Does (customer data) size matter? : generating valuable customer insights with less customer relationship risk

Plangger, Kirk; Marder, Ben; Montecchi, Matteo; Watson, … - In: Psychology & marketing 40 (2023) 10, pp. 2016-2028

Persistent link: https://www.econbiz.de/10014338467

Data sharing between platform and seller : an analysis of contracts, privacy, and regulation

Arora, Ayesha; Jain, Tarun - In: European journal of operational research : EJOR 313 (2024) 3, pp. 1105-1118

Persistent link: https://www.econbiz.de/10014456677

Price competition and blockchain adoption in retailing markets

Zhang, Zhiming; Ren, Da; Lan, Yanfei; Yang, Shanxue - In: European journal of operational research : EJOR 300 (2022) 2, pp. 647-660

Persistent link: https://www.econbiz.de/10013207288

Understanding the strategic consequences of customer privacy concerns : a meta-analytic review

Okazaki, Shintaro; Eisend, Martin; Plangger, Kirk; … - In: Journal of retailing 96 (2020) 4, pp. 458-473

Persistent link: https://www.econbiz.de/10012495484

Thinking beyond privacy calculus : investigating reactions to customer surveillance

Plangger, Kirk; Montecchi, Matteo - In: Journal of interactive marketing : a quarterly … 50 (2020), pp. 32-44

Persistent link: https://www.econbiz.de/10012288967

Balancing customer privacy, secrets, and surveillance : insights and management

Plangger, Kirk; Watson, Richard T. - In: Business horizons 58 (2015) 6, pp. 625-633

Persistent link: https://www.econbiz.de/10011392835

The factors that impact of e-customer relationship management performance (e-CRM) of mobile services in Jordan

Alnassar, Bilal Ali Yaseen - In: Journal of management research 6 (2014) 3, pp. 199-213

Persistent link: https://www.econbiz.de/10010431503

Factors influencing hotel customers’ intention to use a fingerprint system

(Sunny) Kim, Jungsun; Bernhard, Bo - In: Journal of Hospitality and Tourism Technology 5 (2014) 2, pp. 98-125

Purpose – This paper aims to extend the technology acceptance model (TAM) to explore the factors influencing a hotel customer’s intention to use a fingerprint system instead of a traditional keycard system and the moderating factors (i.e. gender and age) on the relationships between the...

Persistent link: https://www.econbiz.de/10014874331