Search Results - subject:"Customer trust"

The impact of perceived fairness and trustworthiness on customer trust within the banking sector

Gökmenoglu, Korhan K.; Amir, Aysel - In: Journal of relationship marketing : innovations and … 20 (2021) 3, pp. 241-260

Persistent link: https://www.econbiz.de/10012623496

The important role of ethical behavior in improving customer loyalty

I Gede Riana - In: Human systems management : HSM 40 (2021) 3, pp. 379-394

Persistent link: https://www.econbiz.de/10012603750

A study on the adoption of perceived risk and perceived benefit on mobile banking

Kumari, Sapna; Shalini, P. - In: International journal of business policy and economics 14 (2021) 1, pp. 43-48

Persistent link: https://www.econbiz.de/10013191988

Antecedents of repurchase intentions in Indian e-commerce

Syed, Habeeb; Sudhakar, K. Francis; Rahul, T. - In: International journal of business information systems : … 38 (2021) 2, pp. 219-239

Persistent link: https://www.econbiz.de/10012695197

How can green marketing lead to customer trust and green intention? : evidences from the automobile industry

Shafiee, Majid Mohammad; Shahin, Arash - In: International journal of business excellence : IJBEX 25 (2021) 1, pp. 97-109

Persistent link: https://www.econbiz.de/10012669051

The impact of corporate social responsibility on word-of-mouth through the effects of customer trust and customer commitment in a serial multiple mediator model

Syed, Azamussan; Shanmugam, Munuswamy - In: International journal of business innovation and … 24 (2021) 1, pp. 1-24

Persistent link: https://www.econbiz.de/10012507155

Rise of the machines: examining the influence of professional service robots attributes on consumers’ experience

Wang, Yonggui; Cai, Xiaomei; Xu, Changliang; Li, Jun … - In: Journal of Hospitality and Tourism Technology 12 (2021) 4, pp. 609-623

Purpose This study aims to explore the antecedents of perceived value and the moderating effect of trust and the relationship between these antecedents and perceived value in the context of the service sector. Design/methodology/approach The multivariate statistical analysis technique of...

Persistent link: https://www.econbiz.de/10014874323

A grounded theory study of factors and conditions associated with customer trust recovery in a retailer

Bozic, Branko; Siebert, Sabina; Martin, Graeme - In: Journal of business research : JBR 109 (2020), pp. 440-448

Persistent link: https://www.econbiz.de/10012238103

The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context

Dung Phuong Hoang; Nam Hoai Nguyen - In: International journal of internet marketing and … 14 (2020) 3, pp. 215-235

Persistent link: https://www.econbiz.de/10012284806

The role of live streaming in building consumer trust and engagement with social commerce sellers

Apiradee Wongkitrungrueng; Nuttapol Assarut - In: Journal of business research : JBR 117 (2020), pp. 543-556

Persistent link: https://www.econbiz.de/10012287967