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Search: subject:"Customer-oriented behaviors"
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Customer-oriented behaviors
3
Beziehungsmarketing
2
Relationship marketing
2
Sales performance
2
Salespeople
2
Verkaufspersonal
2
customer-oriented behaviors
2
Absatz
1
Arbeitsleistung
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
B-to-B-Marketing
1
Business-to-business marketing
1
Casinos
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Employee-customer fit
1
Functional customer-oriented behaviors
1
Gambling
1
Gerechtigkeit
1
Glücksspiel
1
Informational justice
1
Interpersonal justice
1
Job performance
1
Job satisfaction
1
Job standardization
1
Justice
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Optimism
1
Organizational behaviour
1
Outsourcing
1
Psychological resourcefulness
1
Rawls's theory of justice
1
Rawls-Gerechtigkeitstheorie
1
Relational customer-oriented behaviors
1
Resilience
1
Sales
1
Sales control systems
1
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Undetermined
6
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Article
6
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6
Aufsatz in Zeitschrift
6
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English
6
Author
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Zang, Zhimei
2
Brown, Tom
1
Chen, Chuanming
1
Grisaffe, Douglas B.
1
Hartmann, Nathaniel N.
1
Jung, Jin Ho
1
Lee, Euehun
1
Lee, Sunhee
1
Liu, Dong
1
Lussier, Bruno
1
Miao, Fred
1
Prentice, Catherine
1
Song, Chanhoo
1
Wang, Xiaoyan
1
Zablah, Alex R.
1
Zheng, Yaqin
1
Zheng, Yi
1
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Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Journal of management & organization : JMO
1
Source
All
ECONIS (ZBW)
6
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Going beyond fit (misfit) : enhancing sales performance based on salespeople's self-construal
Zheng, Yi
;
Zang, Zhimei
;
Grisaffe, Douglas B.
;
Miao, Fred
; …
- In:
Industrial marketing management : the international …
115
(
2023
),
pp. 339-354
Persistent link: https://www.econbiz.de/10014455088
Saved in:
2
How do the combinations of sales control systems influence sales performance? : the mediating roles of distinct
customer-oriented
behaviors
Zang, Zhimei
;
Liu, Dong
;
Zheng, Yaqin
;
Chen, Chuanming
- In:
Industrial marketing management : the international …
84
(
2020
),
pp. 287-297
Persistent link: https://www.econbiz.de/10012162594
Saved in:
3
Linking internal service quality and casino dealer performance
Prentice, Catherine
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 733-753
Persistent link: https://www.econbiz.de/10011920095
Saved in:
4
The effect of customer-initiated justice on
customer-oriented
behaviors
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of business research : JBR
71
(
2017
),
pp. 38-46
Persistent link: https://www.econbiz.de/10011622478
Saved in:
5
How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers : exploring the mediating role of
customer-oriented
behaviors
Lussier, Bruno
;
Hartmann, Nathaniel N.
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 160-170
Persistent link: https://www.econbiz.de/10011707104
Saved in:
6
Outsourcing frontline functions and implications on
customer-oriented
behaviors
: a case of a telecommunications company and its partners in South Korea
Song, Chanhoo
;
Lee, Sunhee
;
Lee, Euehun
- In:
Journal of management & organization : JMO
19
(
2013
)
2
,
pp. 210-223
Persistent link: https://www.econbiz.de/10011903960
Saved in:
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