Kašćelan, Ljiljana; Lazović, Vujica; Đuričković, … - 2018
, organizational and environmental factors on the diffusion of e-services in the public sector, as well as a difference regarding the … factors that independently impact the diffusion of e-services oriented to citizens and those oriented to business. The results … of the study also showed that external factors have a predominant impact on the diffusion of e-services oriented to …