Khan, Muhammad Nawaz; Malik, Muhammad Faisal - In: European Business Review 29 (2017) 5, pp. 551-571
exchange and extra-role behaviours (ERBs) like organizational citizenship behaviour, knowledge sharing behaviour and innovative … changed from fixed tasks written in employee’s job description (in-role) to broader terms (extra-role) due to uncertain and … dynamic work requirements. Extra-role behaviours are more important for the organization as compared to in-role performance …