In Inventing Value, Dave Elder-Vass (2022) argues that value is a set of beliefs about items that are strategically propagated to increase profits. The emphasis on value as a social process is particularly welcome, as this is the most fruitful direction for understanding worth. But the book...

Ecks is disappointed that Inventing Value (2022) does not develop a comprehensive, essentially ethical, theory of the value of things based in the materiality of human need. But this is not the objective of the book. Instead, the book seeks to examine how value, as we assess it in specifically...

This study uses the Markov chain and agency theory to demonstrate a link between a salesperson's perceived attributes with customer retention and both optimal effort and commission, using a relational perspective. The purpose is to show sales managers that, with a customer survey, they can use...

This study uses the Markov chain and agency theory to demonstrate a link between a salesperson's perceived attributes with customer retention and both optimal effort and commission, using a relational perspective. The purpose is to show sales managers that, with a customer survey, they can use...