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Higher expectations of passengers do really sense : development and validation a multiple scale-
FliQual
for air transport service quality
Mahapatra, Subas Chandra
;
Bellamkonda, Raja Shekhar
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014240283
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