Ashton, Mark; Tuomi, Aarni; Backman, Peter - In: Journal of Hospitality and Tourism Insights 6 (2022) 5, pp. 1730-1754
and proposes a research agenda for ghost production in the context of food service. Design/methodology/approach This paper … balance of power (and data). Originality/value The concept of “ghost production” and its associated typology is novel and …