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Search: subject:"Importance-performance-impact analysis"
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China
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Customer satisfaction
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analytic network process (ANP)
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decision-making trial and evaluation laboratory (DEMATEL)
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importance-performance analysis
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Lin, Zhibin
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Journal of travel and tourism marketing
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Transportation research / E : an international journal
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ECONIS (ZBW)
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Prioritizing destination attributes for optimal resource allocation : a study of Chinese tourists visiting Britain
Lin, Zhibin
;
Vlachos, Ilias
;
Ollier, Joseph
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1013-1026
Persistent link: https://www.econbiz.de/10011941834
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2
An advanced analytical framework for improving customer satisfaction : a case of air passengers
Lin, Zhibin
;
Vlachos, Ilias
- In:
Transportation research / E : an international journal
114
(
2018
),
pp. 185-195
Persistent link: https://www.econbiz.de/10011870628
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