Asimakopoulos, Grigorios; Asimakopoulos, Stavros - In: Industrial Management & Data Systems 114 (2014) 4, pp. 583-596
switch information systems (IS), and to examine the mediating role of switching costs on the usability-intention to switch … switching costs negatively affect intention to switch; and switching costs, through specific constructs, mediate the … relationship between usability and intention to switch IS. Research limitations/implications – Further research is needed for a …