TARUS, Hristiana-Ioana; CORCACI, Georgiana - In: Anuarul Universitatii „Petre Andrei” din Iasi / … (2012) 9, pp. 241-259
The study proposes from the theoretical perspective, to focus on the dimension of the professional activity from the paradigm perspective of the emotional labor. Analysis of the burnout occurrence and involved emotional intelligence, as result to the characteristics of employees and the jobs...