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Search: subject:"Likelihood to recommend"
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ECONIS (ZBW)
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NPS from the customer's perspective : the influence of the recent experience
Pechter, Jonna
;
Kuusik, Andres
- In:
International journal of market research
66
(
2024
)
2/3
,
pp. 261-277
Persistent link: https://www.econbiz.de/10014584480
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2
The relationship between the Net Promoter Score (NPS) and students’ college experiences at a state university
Kara, Ali
;
Zeren, Deniz
- In:
International review on public and non-profit marketing
20
(
2023
)
4
,
pp. 721-737
Persistent link: https://www.econbiz.de/10014437245
Saved in:
3
Customer mindset metrics : a systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods
Baehre, Sven
;
O'Dwyer, Michele
;
O'Malley, Lisa
;
Story, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 353-362
Persistent link: https://www.econbiz.de/10013325614
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