The relationship between the Net Promoter Score (NPS) and students’ college experiences at a state university
Ali Kara, Deniz Zeren
| Year of publication: |
2023
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|---|---|
| Authors: | Kara, Ali ; Zeren, Deniz |
| Published in: |
International review on public and non-profit marketing. - Berlin : Springer, ISSN 1865-1992, ZDB-ID 2423129-0. - Vol. 20.2023, 4, p. 721-737
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| Subject: | Emerging market | Higher education | Likelihood to recommend | Net promoter score | Student satisfaction | Hochschule | Higher education institution | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12208-022-00352-4 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014437245