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Search: subject:"Mobile customer experience"
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Mobile customer experience
2
customer feedback
2
social media
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text data mining
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English
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Hsu, Wenling
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Jacobsen, Guy
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Jin, Yu
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Skudlark, Ann
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International Telecommunications Society (ITS)
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22nd European Regional Conference of the International Telecommunications Society (ITS): "Innovative ICT Applications - Emerging Regulatory, Economic and Policy Issues", Budapest, Hungary, 18th-21st September, 2011
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22nd European Regional ITS Conference, Budapest 2011: Innovative ICT Applications - Emerging Regulatory, Economic and Policy Issues
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EconStor
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Using social media data to understand
mobile
customer
experience
and behavior
Hsu, Wenling
;
Jacobsen, Guy
;
Jin, Yu
;
Skudlark, Ann
-
2011
Understanding
mobile
customer
experience
and behavior is an important task for cellular service providers to improve …
Persistent link: https://www.econbiz.de/10010307294
Saved in:
2
Using social media data to understand
mobile
customer
experience
and behavior
Hsu, Wenling
;
Jacobsen, Guy
;
Jin, Yu
;
Skudlark, Ann
-
International Telecommunications Society (ITS)
-
2011
Understanding
mobile
customer
experience
and behavior is an important task for cellular service providers to improve …
Persistent link: https://www.econbiz.de/10009372272
Saved in:
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