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Channel duality
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Vertical and horizontal governance in multiple-channel systems
Hara, Yoritoshi
;
Choi, Yonghoon
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013534271
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Misalignment and its influence on integration quality in multichannel services
Banerjee, Madhumita
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 460-474
Persistent link: https://www.econbiz.de/10010432156
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