Purpose – The purpose of this paper is to stimulate interest in the use of quality management methods and tools and to provide a basis and direction for further improvement in the global brewing industry. Design/methodology/approach – The methodology that is followed in the paper is based on...

The US healthcare system costs more and delivers less service quality, in comparison with several industrialized nations. This paper describes the critical problems facing the US healthcare system, offers a comprehensive review of various best practices and emerging solutions to address the cost...