Lin, Chinho; Chai, Kang‐Wei - In: Industrial Management & Data Systems 112 (2012) 7, pp. 1123-1141
Purpose – The purpose of this paper is to explore crucial evolutionary operational improvement initiatives related to … quality management, and the emphasis is on the lessons learned from operational improvement practices in Taiwan. Design …/methodology/approach – To understand a firm's evolutionary operational improvement activities holistically and deeply, the authors conducted in …