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Search: subject:"Outcome quality"
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Service quality
12
Dienstleistungsqualität
11
Customer satisfaction
8
Kundenzufriedenheit
8
Outcome quality
7
Product quality
7
Produktqualität
7
Quality management
7
Qualitätsmanagement
7
Beziehungsmarketing
6
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6
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6
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6
outcome quality
3
Bank
2
Choice-based conjoint analysis
2
Confidence
2
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2
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2
Functional quality
2
India
2
Indien
2
Measurement
2
Messung
2
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2
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2
Online-Handel
2
Process tracing
2
SERVQUAL
2
Search costs
2
Service quality in Indian banks
2
Time delays
2
Vertrauen
2
service outcome quality
2
Airport
1
Airport outcome quality
1
Airport servicescape
1
Arbeitszufriedenheit
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1
Australien
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Sonntag, Axel
3
Jain, Sanjay K.
2
Jain, Sonali
2
Assaker, Guy
1
Cardiff, John
1
Chavadi, Chandan Andanesh
1
Choi, Beom Joon
1
Di Giorgio, L.
1
Dixit, Saumya
1
Filippini, Massimo
1
Howat, Gary
1
Jain, Manu
1
Jani, Dev
1
Kim, Hyun Sik
1
Kivijärvi, Hannu
1
Lankton, Nancy K.
1
Linda L. Price, Prof. Rajiv Vaidyanathan, Dr
1
Masiero, Giuliano
1
McKnight, D. Harrison
1
Menon, Sindhu R.
1
Mfinanga, David
1
Monferrer Tirado, Diego
1
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1
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1
Quille, Keith
1
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School of Economics, University of East Anglia
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Business management review : journal of the University of Dar es Salaam Business School
1
International Journal of Technology and Human Interaction (IJTHI)
1
International journal of bank marketing
1
Journal of Consumer Marketing
1
Journal of Economic Behavior & Organization
1
Journal of business-to-business marketing
1
Journal of economic behavior & organization : JEBO
1
Journal of hospitality marketing & management
1
Metamorphosis : a journal of management research
1
Services marketing quarterly
1
Sport management review
1
The European journal of health economics : HEPAC ; health economics in prevention and care
1
The international review of retail, distribution and consumer research
1
The journal of consumer marketing
1
The journal of strategic information systems : incorporating International Information Systems
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Working Paper series, University of East Anglia, Centre for Behavioural and Experimental Social Science (CBESS)
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ECONIS (ZBW)
12
RePEc
2
Other ZBW resources
2
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1
Does the airport servicescape affect the relationship between a irport
outcome
quality
and passenger satisfaction?
Stephano, Davidi
;
Jani, Dev
;
Mfinanga, David
- In:
Business management review : journal of the University …
27
(
2024
)
1
,
pp. 39-56
Persistent link: https://www.econbiz.de/10015053312
Saved in:
2
Vulnerable customers' perception of corporate social responsibility in the banking sector in a post-crisis context
Monferrer Tirado, Diego
;
Vidal-Meliá, Lidia
;
Cardiff, John
- In:
International journal of bank marketing
42
(
2024
)
6
,
pp. 1148-1177
Persistent link: https://www.econbiz.de/10015057266
Saved in:
3
Understanding the consequences of robotic interaction quality and
outcome
quality
: a three-phased affordance theory-based approach
Yang, Huijun
;
Song, Hanqun
;
Xia, Lantian
;
Yang, Andi
- In:
Journal of hospitality marketing & management
33
(
2024
)
6
,
pp. 763-783
Persistent link: https://www.econbiz.de/10014564234
Saved in:
4
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
5
Evaluating service quality and service value in manufacturer-distributor settings : a systems approach
Kivijärvi, Hannu
;
Virta, Aleksi
- In:
Journal of business-to-business marketing
28
(
2021
)
1
,
pp. 21-46
Persistent link: https://www.econbiz.de/10012584484
Saved in:
6
Measuring service quality perceptions of Indian e-retailers : an evaluative study
Chavadi, Chandan Andanesh
;
Menon, Sindhu R.
;
Sirothiya, …
- In:
Metamorphosis : a journal of management research
18
(
2019
)
2
,
pp. 92-102
Persistent link: https://www.econbiz.de/10013384345
Saved in:
7
Designing a Successful Collaborative Wiki: The Choice between
Outcome
Quality
and Online Community Needs
Tsikerdekis, Michail
- In:
International Journal of Technology and Human …
13
(
2017
)
2
,
pp. 22-39
demonstrating that there is often a tradeoff between designing for online community needs and
outcome
quality
for these projects …
Persistent link: https://www.econbiz.de/10012048467
Saved in:
8
Distinguishing the effects of B2B information quality, system quality, and service
outcome
quality
on trust and distrust
McKnight, D. Harrison
;
Lankton, Nancy K.
;
Nicolaou, …
- In:
The journal of strategic information systems : …
26
(
2017
)
2
,
pp. 118-141
Persistent link: https://www.econbiz.de/10011730057
Saved in:
9
Outcome
quality
in participant sport and recreation service quality models : empirical results from public aquatic centres in Australia
Howat, Gary
;
Assaker, Guy
- In:
Sport management review
19
(
2016
)
5
,
pp. 520-535
Persistent link: https://www.econbiz.de/10011624397
Saved in:
10
Is higher nursing home quality more costly?
Di Giorgio, L.
;
Filippini, Massimo
;
Masiero, Giuliano
- In:
The European journal of health economics : HEPAC ; …
17
(
2016
)
8
,
pp. 1011-1026
Persistent link: https://www.econbiz.de/10011660148
Saved in:
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