Purpose The purpose of this paper is to introduce the importance-performance map analysis (IPMA) and explain how to use it in the context of partial least squares structural equation modeling (PLS-SEM). A case study, drawing on the IPMA module implemented in the SmartPLS 3 software, illustrates...

Purpose – The purpose of this paper is to contribute to the ongoing debate about the effectiveness of lean practices in the service sector. Design/methodology/approach – This paper examines the impact of lean service on firm operational and financial performance. Exploratory factor analysis...

Purpose – The purpose of this paper is to determine the performance impact for small, local retailers by the means of category management (CM) practice and implementation. The authors utilized survey methodology to investigate both the immediate and cumulative impact of CM on several regional...

Die Fleischwirtschaft steht zunehmend im Fokus der öffentlichen Diskussion. Die Unternehmen der Branche verhalten sich dabei eher passiv. Die Distanz zwischen Gesellschaft und der Fleischwirtschaft ist in den vergangenen Jahren daher größer geworden. Anzeichen für die mangelnde Akzeptanz...