Chiou, Jyh-Shen; Chi-Fen Hsu, Arlene; Hsieh, Chia-Hung - In: Online Information Review 37 (2013) 6, pp. 910-926
, and severity of negative online information on perceived negative change in brand evaluation and perceived brand risk … evaluation and perceived brand risk. Findings – The results showed that the severity of negative online information affects … perceived negative change in brand evaluation and perceived brand risk significantly. However brand attachment can reduce the …