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Search: subject:"Recovery Strategies"
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Coronavirus
11
Recovery strategies
9
Beschwerdemanagement
8
COVID-19
8
Complaint management
8
Service quality
8
Dienstleistungsqualität
7
Customer satisfaction
6
Kundenzufriedenheit
6
Beziehungsmarketing
5
Economic crisis
5
Relationship marketing
5
Wirtschaftskrise
5
Customer service
4
Kundenservice
4
recovery strategies
4
Consumer behaviour
3
Crisis management
3
Gastgewerbe
3
Hospitality industry
3
Konsumentenverhalten
3
Krisenmanagement
3
Service recovery strategies
3
Tourism
3
Tourism industry
3
Tourismus
3
Tourismuswirtschaft
3
EU countries
2
EU-Staaten
2
Epidemic
2
Epidemie
2
Ghana
2
Impact assessment
2
India
2
Indien
2
Internet marketing
2
Lieferkette
2
Nigeria
2
Online-Marketing
2
Qualitative analysis
2
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Undetermined
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9
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Article
30
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24
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24
research-article
2
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1
review
1
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English
29
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2
Author
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Fan, Ying
2
Niu, Run Hong
2
Abrate, Graziano
1
Abushaikha, Ismail
1
Adusei, Charles
1
Agu, Agu Godswill
1
Aich, Payel
1
Al-Masa'fah, Wasan
1
Ali, Syed Mithun
1
Antonovica, Arta
1
Aydogan, Merve
1
Azad, Nader
1
Azar, Sana
1
Azemi, Yllka
1
Bag, Sudin
1
Benson, Ajeigbe Kola
1
Bilbao Ubillos, Javier
1
Boakye, Kwaku Adutwum Ayim
1
Bowman, Cliff
1
Cetin, Gurel
1
Collier, Nardine
1
Daskou, Sofia
1
De Canio, Francesca
1
Dyantyi, Noluntu
1
El-Said, Osman Ahmed
1
Elhoushy, Sayed
1
Erturgut, Ramazan
1
Esteban Curiel, Javier de
1
Fanelli, Antonio
1
Fortune, Ganda
1
Guan, Dawei
1
Gurkov, Igor
1
Gurler, Hasan Emin
1
Hassini, Elkafi
1
Howell, Kerry E.
1
Huang, Minxue
1
Iordache, Ana Maria Mihaela
1
Jum'a, Luay
1
Karuppiah, Koppiahraj
1
Kayambazinthu Msosa, Steven
1
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International journal of hospitality management
2
Baltic Journal of Economic Studies
1
ERIA discussion paper series
1
Employee relations
1
European Business Review
1
European journal of operational research : EJOR
1
International Journal of Customer Relationship Marketing and Management (IJCRMM)
1
International Journal of Economics and Business Research
1
International Journal of Operations & Production Management
1
International Journal of Organizational Analysis
1
International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of finance & banking studies : JJFBS
1
International journal of management practice : IJMP
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of retail and distribution management
1
Journal of African business
1
Journal of Asia Business Studies
1
Journal of business research : JBR
1
Journal of revenue and pricing management
1
Journal of travel and tourism marketing
1
Marketing Science
1
Marketing intelligence & planning
1
Property management
1
Romanian economic and business review
1
Structural change and economic dynamics : SC+ED
1
The Lahore journal of business
1
Tourism planning & development
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ECONIS (ZBW)
25
Other ZBW resources
4
RePEc
2
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1
Crisis-driven innovation in hospitality : how do international hotel chains innovate to recover from a global crisis?
El-Said, Osman Ahmed
;
Elhoushy, Sayed
;
Smith, Michael
; …
- In:
International journal of hospitality management
120
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10015071061
Saved in:
2
Roads to recovery in remote working : exploration of the perceptions of energy-consuming elements of remote work and self-promoted strategies toward psychological detachment
Pensar, Heini
;
Mäkelä, Liisa
- In:
Employee relations
45
(
2023
)
7
,
pp. 140-161
Persistent link: https://www.econbiz.de/10014467279
Saved in:
3
Can enabling entrepreneurship ecosystem improve commercialization of research in South African Higher Education Institutions?
Ncanywa, Thobeka
;
Dyantyi, Noluntu
-
2022
Persistent link: https://www.econbiz.de/10013447837
Saved in:
4
Sensitivity analysis of the impact of Covid-19 on corporate sustainability and company performance : recovery strategy for companies and nations around the world
Benson, Ajeigbe Kola
;
Fortune, Ganda
-
2022
Persistent link: https://www.econbiz.de/10013355106
Saved in:
5
Maneuvering angry consumers toward brand forgiveness and repatronage : the moderating role of personality and
recovery
strategies
Najam, Faryal
;
Azar, Sana
- In:
The Lahore journal of business
10
(
2022
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014280602
Saved in:
6
Characteristics of crises resilient organizations in the hospitality and tourism industry
Aydogan, Merve
;
Esteban Curiel, Javier de
;
Antonovica, Arta
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1432-1453
Persistent link: https://www.econbiz.de/10014483852
Saved in:
7
Understanding retail supply chain during COVID-19 : a systematic review
Jum'a, Luay
;
Abushaikha, Ismail
;
Towers, Neil
; …
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 19-43
Persistent link: https://www.econbiz.de/10014484198
Saved in:
8
Logistics service failures and
recovery
strategies
: is the response time or the discount amount more important?
Gurler, Hasan Emin
;
Erturgut, Ramazan
- In:
Marketing intelligence & planning
42
(
2024
)
7
,
pp. 1299-1329
Persistent link: https://www.econbiz.de/10015056988
Saved in:
9
How ASEAN can improve its response to the economic crisis generated by the COVID-19 pandemic : inputs drawn from a comparative analysis of the ASEAN and EU responses
Fanelli, Antonio
-
2021
Persistent link: https://www.econbiz.de/10012816871
Saved in:
10
Integrating technology and digital connectivity in service recovery strategis to achieve recovery satisfaction during the COVID-19 pandemic : a hybrid approach
Kayambazinthu Msosa, Steven
- In:
Baltic Journal of Economic Studies
7
(
2021
)
5
,
pp. 1-10
Persistent link: https://www.econbiz.de/10013358976
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