Search Results - subject:"Relationship benefit"

Did you mean: subject:"Relationship benefits" (30 results)

Service quality, relationship benefit and experience value in the auto repair services sector

Hong, Jinpyo; Kim, Boyoung - In: Journal of Open Innovation: Technology, Market, and … 6 (2020) 2, pp. 1-15

The purpose of this study was to analyze how service quality, relationship benefit, and experience value affect the … relationship benefits and experience values, however, it did not affect service trust, and the relationship benefit factor did not …

Persistent link: https://www.econbiz.de/10012620345

Service quality, relationship benefit and experience value in the auto repair services sector

Hong, Jinpyo; Kim, Boyoung - In: Journal of open innovation : technology, market, and … 6 (2020) 2/30, pp. 1-15

Persistent link: https://www.econbiz.de/10012231608

Well-timed social-emotional support can enhance consumer-to-business relationships

Raciti, Maria M. - In: Services marketing quarterly 43 (2022) 1, pp. 17-31

Persistent link: https://www.econbiz.de/10012801853

Examination of restaurant quality, relationship benefits, and customer reciprocity from the perspective of relationship marketing investments

Ryu, Kisang; Lee, Jin-soo - In: Journal of hospitality & tourism research : JHTR ; the … 41 (2017) 1, pp. 66-92

Persistent link: https://www.econbiz.de/10011632993

Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson

Choi, Yu Hua; Choo, Ho Jung - In: Journal of retailing and consumer services 28 (2016), pp. 99-106

Persistent link: https://www.econbiz.de/10011434102

The effects of relationship benefit on relationship quality and store loyalty from convergence environments : NPS analysis and moderating effects

Jang, Jae Hun; Kim, Sam Won; Lee, Yang Sun; Kim, Jongsung - In: Electronic commerce research 13 (2013) 3, pp. 291-315

Persistent link: https://www.econbiz.de/10010221239