Search Results - subject:"SERVPREF"

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Dhingra, Sanjay - In: International journal of business excellence 15 (2018) 4, pp. 411-424

Persistent link: https://www.econbiz.de/10011954289

Dhingra, Sanjay - In: International journal of business information systems : … 19 (2015) 4, pp. 403-418

Persistent link: https://www.econbiz.de/10011405852

Chen, Nai-Hua; Huang, Stephen; Shu, Shih-Tung; Wang, … - In: Quality & Quantity: International Journal of Methodology 47 (2013) 2, pp. 969-987

service quality is measured with SERVPREF method. A proposed model, derived from the service marketing literature, is tested …

Persistent link: https://www.econbiz.de/10010993032