Measuring the service quality of automated teller machines : a study of banks of India
Year of publication: |
2018
|
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Authors: | Dhingra, Sanjay |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 15.2018, 4, p. 411-424
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Subject: | automatic teller machine | SERVPREF | reliability | validity | regression | service quality | India | Dienstleistungsqualität | Service quality | Indien | Electronic Banking | Electronic banking | Bank |
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